iConnect Plan Management is a local, registered NDIS plan manager supporting NDIS participants in Robina and right across the Gold Coast, from Coolangatta to Coomera. Our team works between the Gold Coast and Tweed Heads, so we know the local providers and how the NDIS works for Gold Coast families.
We take care of the paperwork: paying your providers, claiming from the NDIS, tracking every budget and sending you a monthly statement, so you keep choice and control without the admin.
Talk to a local plan manager: call 1800 975 400, email info@iconnectpm.com.au or start with our online intake form.
Gold Coast suburbs we support
We plan manage for NDIS participants, families, carers and nominees all over the Gold Coast, including:
- Robina
- Varsity Lakes
- Mudgeeraba
- Merrimac
- Burleigh Heads
- Palm Beach
- Currumbin
- Coolangatta
- Nerang
- Southport
- Surfers Paradise
- Helensvale
- Coomera
- Ormeau
What a Gold Coast plan manager does for you
- Pays your providers’ invoices and claims the funds from the NDIS on your behalf
- Checks every invoice against your plan and the NDIS price limits
- Tracks your Core, Capacity Building and Capital budgets so you do not run short
- Sends you a clear monthly statement of what has been spent and what is left
- Lets you use NDIS-registered and unregistered providers, giving you more choice on the Gold Coast
- Helps you prepare spending information for your plan reassessment
Why Gold Coast participants choose iConnect
- Local people who know the area. Our plan managers work across the Tweed and Gold Coast, so we know the local providers, therapists and support workers our clients use.
- Fast, accurate provider payments. We check every invoice against your plan and the NDIS Pricing Arrangements and Price Limits, claim the funds from the NDIS and pay your provider promptly.
- A clear monthly statement. You always know what has been spent and what is left in each budget.
- More choice. As a plan-managed participant you can use NDIS-registered and unregistered providers.
- No cost to you. Plan management is funded by the NDIS through the Improved Life Choices budget, so it does not come out of your other supports.
Getting started is simple
- Check your NDIS plan includes plan management (the Improved Life Choices budget). If it does not, ask your NDIA planner or Local Area Coordinator to add it at your next plan reassessment.
- Complete our online intake form or call 1800 975 400.
- We set up your service agreement and link to your plan in the NDIS portal.
- Your providers send their invoices to us, and we pay them and send you a monthly statement.
Frequently asked questions
Who is a good NDIS plan manager in Robina?
iConnect Plan Management is a registered NDIS plan manager with a local team working across Robina, the Gold Coast and Tweed Heads. We pay providers promptly, send monthly statements and let you use registered and unregistered providers. Call 1800 975 400 to talk to a local plan manager.
Do Gold Coast plan managers charge me fees?
No. Plan management is funded by the NDIS through the Improved Life Choices budget in your plan. Your plan manager’s fees are paid from that budget, not from your core supports, so being plan managed costs you nothing out of pocket.
Can I use unregistered providers on the Gold Coast if I am plan managed?
Yes. Plan-managed participants can use both NDIS-registered and unregistered providers, as long as the support is in their plan and the price is within the NDIS price limits. Your plan manager checks each invoice before paying it.
How quickly can I start with iConnect on the Gold Coast?
As soon as your plan includes plan management. Complete our online intake form or call 1800 975 400, and we will set up your service agreement, link to your plan in the NDIS portal and start processing your invoices.
More answers are on our NDIS plan management FAQ page, or read what a plan manager does.
Other areas we support
- NDIS plan management in Tweed Heads & the Tweed Shire
- NDIS plan management in Brisbane & Logan
- NDIS plan management in Ipswich & Springfield
- Anywhere else in Australia: we offer plan management nationally. Contact us.